Your customers will adore the unified quality experience they have across all of your channels with our OMNI-Channel Contact Center platform.
With RoboDesk you get all of your contact center needs through one solution including OMNI-Channel, Quality Control , Analytics and advanced AI automation.
Your employee can interact with all your voice, digital and messaging channels from the same Interface to answer customer calls, WhatsApp messages, Emails or any other channel
Our integrated AI Models can analyze and generate real-time insights and reports including employee quality, customer communications, sentiments and trends.
AI Voice and Chat bots across all your channels gives your customers 24/7 access to your services and help reduce employee engagement and enhance utilization.
Including, Phone & Telephony, WhatsApp, Facebook, Twitter, Instagram, Email, SMS and much more.
Using our AI-powered performance tools and co-pilot will help your employee to provide the best experience ever to your customers.
Analyzing all customer communication in different channels through our AI models to generate customized useful insights per industry.
Our team will be happy to hear from you to show you some live demos
Apply a custom free-of-charge pilot customized to your business and see it in action.
With our continues support and enhancements, you will receive free updates and features to support your growth.
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